dSPACE is aware of the importance of personal data, such as names, addresses, and e-mail addresses, which can reveal the identities of website visitors. You can access most pages on the dSPACE website without having to provide any personal data.
For reasons of system security, we temporarily save connection data and information on the pages of the dSPACE website that were visited, the date and length of your visit, the type of browser and operating system you use, and which website you visited previously.
To analyze trends, manage our website, track user movement, evaluate demographic information, and compile statistics on the daily number of visitors and daily inquiries about particular files, we also collect technical data including IP addresses. However, these are anonymous and are not linked to personal data.
We save search entries and queries in forms, for example, for statistical purposes or for website administration, but these entries are evaluated without reference to you personally.
Personal data is requested in forms for various purposes, depending on the type of form: for example, to process support inquiries or to provide information materials. It is your decision whether to use such a form to contact us.
Inquiries from countries which have a local dSPACE company or a distributor (for details, visit www.dspace.com), are forwarded to that company/distributor if this is thought necessary for faster, more efficient processing of the inquiry.
No other personal data is stored unless you provided it voluntarily, for example, when registering or when completing a questionnaire.
We will not pass on, lease, or sell the data to any third person. In some circumstances, we may use the data on your profession under your company address for advertising purposes.
You can opt out of the use of your personal data where such data is not necessary to provide or invoice the services on this website. If the technical aids described below do not let you opt out themselves, you can send an e-mail to firstname.lastname@example.org.
mydSPACE is the Internet portal for dSPACE's customers. You can use it to call up additional information on your products, make settings for receiving newsletters and other information, modify your contact data, and so on.
Registration with mydSPACE is completely voluntary. However, it might be necessary to register in order to use some areas of the dSPACE website such as the Known Problem Reports and download specific PDFs or patches.
dSPACE would like to keep your data up-to-date and correct so that we can give you the best possible service. dSPACE, or the dSPACE company in your country (see www.dspace.com), will therefore store your information in a dSPACE database. The information will also be linked to other dSPACE databases, including ones outside of the dSPACE website, if this is necessary in order to fulfill your orders or provide the services you request.
If the dSPACE representatives in your country (see www.dspace.com) require any of your data in order to fulfill your orders or provide the services you request, dSPACE will make the required data available to them to use, provided an appropriate level of privacy is guaranteed.
This means that your data will be sent to a country that is neither a member state of the European Union nor a signatory state of the Treaty on the European Economic Area, if that is where you are located.
dSPACE, or the dSPACE company in your country, or dSPACE's representatives in your country, will also provide your data to third parties to use, unless this would obviously conflict with your protectable interests. However, advertising materials will not be sent electronically to any persons who are not customers of dSPACE or of the responsible dSPACE company or of the local dSPACE representatives, except to the extent that you request and with your consent, which you can give electronically by stating your e-mail address in the registration form and then sending confirmation via e-mail.
You can withdraw your consent to the above-mentioned use of any or all of your data at any time by clicking Delete mydSPACE Account in your mydSPACE account or by clicking the link provided in an e-mail that you receive from us.
When you access mydSPACE, cookies might also be saved to or read from your computer if you accept cookies via your browser settings (see above for further details on cookies).
This website uses Google Analytics, a web analysis service provided by Google Inc. ("Google"). Google Analytics uses "cookies", the name given to text files that are stored on your computer and are used to analyze your usage of this website. The information about your usage of this website that is generated by the cookie is transferred to a Google server in the USA, where it is stored. However, if you activate the IP anonymizer on this website, Google will first shorten your IP address within the European Union member states and in other states that are signatories to the Agreement on the European Economic Area. In exceptional cases only, the full IP address will be sent to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to analyze your usage of the website, to compile reports on website activities and to provide other services connected with website and Internet usage for the website operator. Google will never combine the IP address supplied by your browser for Google Analytics with other data. You can prevent the cookies being installed on your computer by changing the settings in your browser software. However, if you do this, you may not be able to use all the functions on this website. You can also prevent Google from acquiring the data on your usage of the website that is generated by the cookie (including your IP address) and from processing this data by downloading and installing the browser plug-in available via the following link [http://tools.google.com/dlpage/gaoptout?hl=en].
This website's IP anonymizer (see above) has been activated by dSPACE.
This website uses AddThis, a free service that enables dSPACE to integrate sharing tools into the website so that visitors can set bookmarks and share pages with others in social networks like Facebook or Twitter.
When you use AddThis elements, your browser connects directly to the AddThis servers and if necessary to the selected social network or bookmarking service. All websites regularly receive information collected via AddThis, e.g., about the website each user has come from, the browser being used or the general geographic location. The AddThis LLC company has its headquarters in the USA, so the collected data is also transmitted to the USA and processed there. AddThis assigns each user's browser a non-personally identifiable ID consisting of a random series of numbers and letters to distinguish users from each other. The ID is passed to the website owner as information on the number of users sharing the website contents. For more details on data processing and data protection at AddThis LLC, visit www.addthis.com/privacy.
For information on data processing and data protection at a specific social network, bookmarking service, etc., refer to the privacy guidelines of the provider concerned.
dSPACE does not use or process the data captured via AddThis.
By using this website, you consent to AddThis LCC processing the captured data in the manner described above and on the website stated. If you do not consent, you can opt out of data collection via AddThis by clicking the Opt Out button at http://www.addthis.com/privacy/opt-out.
This website uses HotJar, an analysis and feedback tool that helps dSPACE to understand the online behavior of a website’s visitor and to gather visitor feedback for future improvement of the website.
HotJar uses “cookies”, the name given to text files that are stored on your computer and are used to analyze your usage of this website. The information about the usage of this website that is generated by the cookie is stored on the Amazon Web Services infrastructure (eu-west-1 datacenter) in Ireland, Europe. IP information is stored in an anonymized format. For more details, visit http://docs.hotjar.com/docs/data-safety-and-security.
By using this website, you consent to HotJar Ltd processing the captured data in the manner described above and on the website stated. If you do not consent, you can opt out of the data collection via HotJar by turning on the Do Not Track header within your browser. For more information see https://www.hotjar.com/opt-out.