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dSPACE Product Lifecycle Models

The following dSPACE product lifecycle models for software and hardware products give you an overview of the different lifecycle phases and the provided services.

Lifecycle Model for Software Products

Lifecycle Phase Product Licenses and SMS1 Can Be Purchased New Product Versions Provided Hotfixes, Patches, and Service Packs Provided Customer Support Services Provided Ending with Milestone
Available Yes Yes Yes Yes End Of Life Announced
Phased Out Yes Yes Yes Yes Discontinued
Maintained No Yes Yes Yes End Of Maintenance
Retired No No No Yes End Of Life
Terminated2 No  No No No -

1 Software Maintenance Service
2 Individual support available depending on an individual agreement.

Lifecycle Model for Hardware Products

Lifecycle Phase Product Can Be Purchased New Revisions Provided Repair Service Provided1 Software Support Provided2  Bug-fixes3 for Supporting Software Customer Support Services Provided Ending with Milestone
Available Yes Yes Yes Yes Yes Yes End Of Life Announced
Phased Out Yes Yes Yes Yes Yes Yes Discontinued
Maintained No No Yes Yes Yes Yes End Of Maintenance
Retired No No No No No Yes End Of Life
Terminated4 No No No No No No -

1 Repairs are carried out, or replacements are provided, or alternatives are offered
2 Product supported by software provided through regular Releases
3 Hotfixes, Patches, and Service Packs provided for supporting software
4 Individual support available depending on an individual agreement.

Informations approfondies
Tags
Date 2017-12-22
Type d’information Informations de référence
Catégorie d’information Versions et compatibilité