dSPACE Product Lifecycle Models
The following dSPACE product lifecycle models for software and hardware products give you an overview of the different lifecycle phases and the provided services.
Lifecycle Model for Software Products
|
Lifecycle Phase |
Product Licenses and SMS1 Can Be Purchased |
New Product Versions Provided |
Hotfixes, Patches, and Service Packs Provided |
Customer Support Services Provided |
Ending with Milestone |
|---|---|---|---|---|---|
|
Available |
Yes |
Yes |
Yes |
Yes |
End Of Life Announced |
|
Phased Out |
Yes |
Yes |
Yes |
Yes |
Discontinued |
|
Maintained |
No |
Yes |
Yes |
Yes |
End Of Maintenance |
|
Retired |
No |
No |
No |
Yes |
End Of Life |
|
Terminated2 |
No |
No |
No |
No |
- |
1 Software Maintenance Service
2 Individual support available depending on an individual agreement.
Lifecycle Model for Hardware Products
| Lifecycle Phase | Product Can Be Purchased | New Revisions Provided | Repair Service Provided1 | Software Support Provided2 | Bug-fixes3 for Supporting Software | Customer Support Services Provided | Ending with Milestone |
|---|---|---|---|---|---|---|---|
| Available | Yes | Yes | Yes | Yes | Yes | Yes | End Of Life Announced |
| Phased Out | Yes | Yes | Yes | Yes | Yes | Yes | Discontinued |
| Maintained | No | No | Yes | Yes | Yes | Yes | End Of Maintenance |
| Retired | No | No | No | No | No | Yes | End Of Life |
| Terminated4 | No | No | No | No | No | No | - |
1 Repairs are carried out, or replacements are provided, or alternatives are offered
2 Product supported by software provided through regular Releases
3 Hotfixes, Patches, and Service Packs provided for supporting software
4 Individual support available depending on an individual agreement.
Tags
| Date | 2017-12-22 |
| Type d’information | Informations de référence |
| Catégorie d’information | Versions et compatibilité |