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dSPACE Product Lifecycle Models

The following dSPACE product lifecycle models for software and hardware products give you an overview of the different lifecycle phases and the provided services.

Lifecycle Model for Software Products

Lifecycle Phase Product Licenses and SMS1 Can Be Purchased New Product Versions Provided Hotfixes, Patches, and Service Packs Provided Customer Support Services Provided Ending with Milestone
Available Yes Yes Yes Yes End Of Life Announced
Phased Out Yes Yes Yes Yes Discontinued
Maintained No No Yes Yes End Of Maintenance
Retired No No No Yes End Of Life
Individually Supported2 * * * -

1 Software Maintenance Service
2 Depending on individual agreement 

Lifecycle Model for Hardware Products

Lifecycle Phase Product Can Be Purchased New Revisions Provided Repair Service Provided1 Software Support Provided2  Bug-fixes3 for Supporting Software Customer Support Services Provided Ending with Milestone
Available Yes Yes Yes Yes Yes Yes End Of Life Announced
Phased Out Yes Yes Yes Yes Yes Yes Discontinued
Maintained No No Yes Yes Yes Yes End Of Maintenance
Retired No No No No No Yes End Of Life
Individually Supported4 * * * * * * -

1 Repairs are carried out, or replacements are provided, or alternatives are offered
2 Product supported by software provided through Releases
3 Hotfixes, Patches, and Service Packs provided for supporting software
4 Depending on individual agreement 

Further Information

Tags

Date 2017-01-31
Type Reference Information
Information Category Versions and Compatibility