Hardware Repair Request

We're committed to making your return experience as smooth as possible.
​​​​​​​Simply follow these steps, and our team will guide you through the process from start to finish.

• Step 1: Submit Your Repair Request
  Complete the Repair Request Form below to let us know about your return.
• Step 2: Receive Your Return Authorization
  Once we receive your request, we will register your return and provide you with a Return Material Authorization (RMA) number along with a return slip. This ensures that your shipment can be identified and processed as quickly as possible upon arrival.
• Step 3: Package and Ship Your Product
  Carefully package your product and include the return slip provided by dSPACE. Then send the shipment to us using the address contained in the return documentation.
  Please note: To ensure fast and efficient handling, only returns that have been registered and assigned an RMA number can be accepted and processed.
• Step 4: We Take Care of the Rest
  ​​​​​​​Once your shipment arrives, we will begin processing your return and keep the process moving efficiently.

Do you have any questions about the process?

If you have any questions at any stage of the return process, our team is here to help. 
On the Return Delivery Note, you will find the contact information for the employee handling your request.