FAQ 413: Platform Suddenly Not Accessible
Question
The platform is suddenly no longer accessible, even though the connection worked before.
The dSPACE log file contains error messages with the following information:
Cannot obtain access privileges for hardware device with serial number:#######.
Internal error. dSPACE Support information: Operation failed. The host is not registered to this device.
or
Internal error. dSPACE Support information: Operation failed. The host with ID 0/0 is not registered with this device.
Internal error. dSPACE Support information: Failed to change access restriction.
Could not get the access level for starting online calibration or measurement on device [PlatformName]. Another user might have exclusive access.
Why do these problems occur and how can I prevent them?
Answer
| Date | 2019-01-31 |
| 产品类型 | 紧凑型系统, 模块化系统 |
| 硬件类型 | PHS硬件, 现成的系统 |
| 软件类型 | 实验和的可视化软件, 测试自动化软件, 总线和网络软件, ECU 接口软件, 仿真软件 |
| 产品 | AutomationDesk, ControlDesk, DS1007 PPC Processor Board, MicroLabBox, SCALEXIO, SCALEXIO Processing Unit, VEOS |
| 资料信息 | 常见问答 |
| 信息类别 | 故障排除 |
| dSPACE 版本发布 | 2016-A, 2015-B, 2015-A, 2014-B, 2014-A, 2013-B, 2013-A, 2013-A之前版本 |
| Keywords | Ethernet connection lost |