FAQ 413: Platform Suddenly Not Accessible

Question

The platform is suddenly no longer accessible, even though the connection worked before.

The dSPACE log file contains error messages with the following information:

Cannot obtain access privileges for hardware device with serial number:#######.

Internal error. dSPACE Support information: Operation failed. The host is not registered to this device.
or
Internal error. dSPACE Support information: Operation failed. The host with ID 0/0 is not registered with this device.

Internal error. dSPACE Support information: Failed to change access restriction.
Could not get the access level for starting online calibration or measurement on device [PlatformName]. Another user might have exclusive access.

Why do these problems occur and how can I prevent them?

Answer

Tags
Date 2019-01-31
产品类型 紧凑型系统, 模块化系统
硬件类型 PHS硬件, 现成的系统
软件类型 实验和的可视化软件, 测试自动化软件, 总线和网络软件, ECU 接口软件, 仿真软件
产品 AutomationDesk, ControlDesk, DS1007 PPC Processor Board, MicroLabBox, SCALEXIO, SCALEXIO Processing Unit, VEOS
资料信息 常见问答
信息类别 故障排除
dSPACE 版本发布 2016-A, 2015-B, 2015-A, 2014-B, 2014-A, 2013-B, 2013-A, 2013-A之前版本
Keywords Ethernet connection lost

推动创新进程。我们始终在技术开发的最前沿。

欢迎订阅我们简讯,了解我们的专业技术以及产品。希望我们的成功案例能够对您有所帮助。快速了解仿真和验证的最新信息。欢迎订阅/管理dSPACE简讯和dSPACE航空速报。

Enable form call

At this point, an input form from Click Dimensions is integrated. This enables us to process your newsletter subscription. The form is currently hidden due to your privacy settings for our website.

External input form

By activating the input form, you consent to personal data being transmitted to Click Dimensions within the EU, in the USA, Canada or Australia. More on this in our privacy policy.