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FAQ 305: SCALEXIO Missing License Error


When I download an application to a SCALEXIO system, the following error message is displayed:

… License check failed. (0x102,1)
… Could not find an entry for SCALEXIO RTLIB version <X.Y> in any of the specified license files. (0x102, 1)
… Loading application ‘<application name>.rta’ to platform SCALEXIO Real Time PC … (0x38, 1)
… Missing license. Downloading real-time application is not possible. (0x1, 1)
… Could not download application (0x1, 1)

What is the reason for this behavior? How can I solve the problem?


Date 2018-03-05
Product Type Modular Systems
Software Type Implementation Software, Experiment and Visualization Software
Product ConfigurationDesk, ControlDesk, SCALEXIO
Information Type Frequently Asked Questions
Information Category Troubleshooting
dSPACE Release 2018-A, 2017-B , 2017-A, 2016-B, 2016-A, 2015-B, 2015-A, 2014-B, 2014-A, 2013-B, 2013-A, Prior to 2013-A
Keywords SCALEXIO, license, firmware