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< Current Positions

Product Support Engineer

Code: SUPP-INC
Location: Wixom, MI

dSPACE has always maintained an exemplary reputation in the area of technical support, which requires highly motivated, creative, and problem-solving engineers. In this role, you will work as part of a team to provide engineering support for:
 

dSPACE real-time systems

Hardware-in-the-Loop (HIL) simulation and Rapid Control Prototyping (RCP). These systems assist our customers in developing and testing mechatronic control systems and Electronic Control Units (ECUs).

dSPACE Code Generation Software

For automatic generation of highly efficient C code for mechatronic control units directly from the graphical development environment, MATLAB®/Simulink®/Stateflow. 

dSPACE experiment software

Management, instrumentation and automation of HIL and RCP experiments.

Responsibilities:

  • Diagnosis of user problems and determining solutions through dialogue with the customer, engineering problem-solving, consultation with product development and applications engineering
  • Assisting customers with product usage and feature implementation/application
  • Providing technical expertise on dSPACE products to other internal groups, supporting their activities
  • Conducting feasibility and benchmark analyses
  • Provide product improvements and customer feedback into product development
  • Documentation and publication of problem descriptions and maintenance of FAQ lists
  • Development of demo systems
  • Assist with training activities

Qualifications:

  • Bachelor´s or Master’s degree in computer science, technical computer science, electrical engineering, mechatronics, mechanical engineering or training as a technician in communications technology, information technology or equivalent education
  • Experience in one or more of the following areas is desired:
    • MATLAB®/Simulink®
    • Real-time simulation
    • Automotive bus systems
    • Microcontrollers
    • Programming in C, C + + or C #, Python,
    • Microsoft Windows
  • Good problem-solving skills
  • Good communication skills (spoken and written), to present complex topics easily
  • Ability to quickly learn complex technical systems
  • A desire to learn and be challenged

To apply online, go to www.dspaceinc.com - click on the career tab/current positions.


Primary contact: jobs@dspaceinc.com

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About dSPACE

High-tech industries around the world – automotive, aerospace, defense, commercial/off-highway, industrial automation, medical technology and others – rely on dSPACE systems to develop and test electronic control units and mechatronics.

With dSPACE solutions, customers can dramatically reduce development times and costs, while systematically increasing productivity.

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